Verizon No Message Log Available For This Linecareer - I finally got account manager access to our verizon phone account. I am looking at my call log and the last call in the log for my phone is at 3:04 pm on 07/26/2025. So that 's yesterday. I can log in, the account lists 2000+ lines up towards the top, but when i try to look up any individual line, or even just look at the list of lines on the account all i get is no results. I am unable to access my call or message logs for the current billing cycle. The logs were there 2 days ago, but now i get the message no call (or message) logs available for this line. all lines on the account have the same issue. I have seen the this issue posted. Im having the same issue and this isn’t the first time. verison needs to do better and find a solution for this problem permanently! Lilly70, i'm sorry you've been having. We currently are aware of an outage with viewing the usage of your lines through my verizon. Our team is working on getting this resolved as soon as possible. My message log reflects 4 phone calls and 45 messages, but when you open the log, it reflects no message log available for this line, and i can clearly see phone (4) and. With missed calls, the details will not be available through your my verizon account. Only calls, text, or data that register usage on the network will be available to view. A) they call and text logs are still there. To view your verizon text messages history log, select bill summary once logged into your account. Then select charges by line, and you'll see call data for each number that's part of. We’ve identified an issue where customers are unable to view their usage details through my verizon. Our teams are aware of this issue and are working to resolve it as quickly. When i check call log or message log details i get the error message “no message log available for this line”.
I finally got account manager access to our verizon phone account. I am looking at my call log and the last call in the log for my phone is at 3:04 pm on 07/26/2025. So that 's yesterday. I can log in, the account lists 2000+ lines up towards the top, but when i try to look up any individual line, or even just look at the list of lines on the account all i get is no results. I am unable to access my call or message logs for the current billing cycle. The logs were there 2 days ago, but now i get the message no call (or message) logs available for this line. all lines on the account have the same issue. I have seen the this issue posted. Im having the same issue and this isn’t the first time. verison needs to do better and find a solution for this problem permanently! Lilly70, i'm sorry you've been having. We currently are aware of an outage with viewing the usage of your lines through my verizon. Our team is working on getting this resolved as soon as possible. My message log reflects 4 phone calls and 45 messages, but when you open the log, it reflects no message log available for this line, and i can clearly see phone (4) and. With missed calls, the details will not be available through your my verizon account. Only calls, text, or data that register usage on the network will be available to view. A) they call and text logs are still there.